Managing Customer Experience and Relationships : A Strategic Fram

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Book Title: Managing Customer Experience and Relationships : A Strategic Fram

Number of Pages: 624 Pages

Publication Name: Managing Customer Experience and Relationships : a Strategic Framework

Language: English

Publisher: Wiley & Sons, Incorporated, John

Publication Year: 2016

Subject: Marketing / General, Customer Relations, Decision-Making & Problem Solving

Item Height: 1.8 in

Type: Textbook

Item Weight: 40.1 Oz

Author: Martha Rogers, Don Peppers

Item Length: 9.3 in

Subject Area: Business & Economics

Item Width: 7.1 in

Format: Hardcover